AvailabilityGuard™ provides a scalable and robust solution to the rapidly escalating challenge of maintaining service reliability in an increasingly demanding environment.
From reservations systems to air traffic control systems to the operation of sea port and terminal activities, transportation relies on robust IT environments so that millions of people and tons of cargo daily can get from point A to point B. Airlines, airports and package delivery providers utilize multiple systems and solutions to manage the diverse set of needs involved in transporting people and freight and to provide 24x7x365 service availability. However, outages and downtime do occur.
Outages affect passengers wishing to access reservations or track arrival information or to fly from one country to another. They impact shipping lines that cannot load or unload freight due to, for example, a system-wide failure. In consequence, providers’ reputations suffer and financial costs run high due to lost revenue from cancellations, compensation, and fines. These scenarios, which originate in IT infrastructure failures, are events that transportation providers are highly motivated to prevent.
The IT environments on which transport companies depend are most often hybrid, comprised of legacy systems in physical datacenters and cloud-based servers and storage. Updates and changes made to these IT environments are implemented by different teams of in-house, vendor-affiliated and other third parties. This multiplicity sets the stage for errors and misconfigurations that may eventually cause service disruptions and outages; data may be lost and unrecoverable. The key to avoiding such incidents and to assuring IT resilience – high availability, recoverability and stability – lies in preventing disruptions and outages before they occur.
To avert outages and assure IT resilience, the best course of action is to prevent disruptions and outages before they impact your business. This is precisely what the AvailabilityGuard™ solution does. Implementing the solution provides the tools to gain visibility into IT environments, understand how they are running, identify hidden errors with the potential to cause disruption, and receive a detailed protocol of how to repair them.
Alongside the obvious benefits of preventing IT outages and assuring disaster recovery, additional benefits of AvailabilityGuard are that it: