Privacy Policy


We at Continuity Software Ltd., Israeli company number 513644005 (the “Company“), respect your privacy and are committed to protecting your personally identifiable information delivered to us during your use of our website “(“Personal Information“), as contemplated in this privacy policy (“Privacy Policy“). The Privacy Policy explains our policy regarding the type of information (the “Information” – which includes, but is not limited to, Personal Information) we collect from you when you use our website (the “Website“) and the services offered within it (the “Services”), why we collect it and how we use it.

This Privacy Policy is part of and should be read in conjunction with our Terms and Conditions. When you access or use our Website and/or our Services, you express your approval of any use made of the Information collected from or about you, as contemplated in this Privacy Policy.

We are authorized to make changes to this Privacy Policy from time to time. In the event where changes are made to this Privacy Policy, we will notify you of these changes by posting the revised privacy policy on the Website. Therefore, we recommend that you revisit this Privacy Policy regularly. We will also notify you of these changes via e-mail message to the e-mail address you provided in our “Contact Us” form.

Who are we?

The Company is the leading provider of service availability risk management solutions, providing a suite of software products and related services to organizations worldwide.

Collection of Information

During your use of the Website and its Services we collect certain Information from or about you in order to identify and to contact you in the future, such as your first and last name, email address, phone number, and other information that you may be asked to provide while using the Website, filing out a “contact us” form, or while using the Services.

You do not have a legal duty to provide the Information, and providing it, is subject to your willing consent. However, the Company will not be able to contact you without the receipt of the information details marked as required.

In addition, we may collect additional information, such as the IP address from which you applied, time and date of access, type of browser used, language use, software crash reports, preferences using the Website, and feedback regarding the Services. Such information is stored by the Company through an activity log unique to you. The aforesaid information is delivered to us by you and collected when you visit or use the Website. This information allows us to improve and to enrich the content and the Services offered on the Website, and also to adapt the Website, its content, and Services to users’ preferences. The aforesaid constitutes a notice under Section 11 of the Israeli Privacy Law, 1981 (the “Privacy Act“).

You are responsible for ensuring the accuracy of your Personal Information and all other information you submit to us. It is hereby clarified that inaccurate information submitted by you affects our ability to contact you as contemplated in this Privacy Policy. You may update your Personal Information independently by e-mailing our customer service at marketing@continuitysoftware.com if you: (1) want to confirm the accuracy of the Personal Information we have collected about you; and/or (2) would like to update your Personal Information; and/or (3) have any complaint regarding our use of your Personal Information. If requested, we will (a) update any Information you have provided to us, provided that you furnish evidence that we may require, or (b) mark any Information so as to prohibit its future use for marketing purposes. For the avoidance of doubt, nothing in this Privacy Policy shall prevent us from retaining your Personal Information (including Personal Information that you asked to update or restrict) where we are required to do so by law.

Use of Information

Your Information will be stored in the Company’s Database (the “Database“). The Company is in the process of registering the Database with the Israeli Registry of Databases. The Information in the Database will be used for the purposes for which the Database was established, in accordance with the provisions of this Privacy Policy or any law, as well as for the following subsequent purposes. We use the Personal Information we collect from or about you to offer our Services and to provide customer support. Your Personal Information may also be used by us to provide you with promotional offers, information regarding our products and Services, information regarding products and services from third parties, and in order for us to improve the supply of our products and Services and to improve our customer service. We will not disclose the Personal Information to any third parties, other than as provided below under ‘Disclosure of Personal Information to Third Parties’. We may also use the Information to track your use of the Website and for other internal purposes, such as evaluating the Website and improving our Services.

Choice / Opt-Out

By entering your contact details in any form on our website, you are deemed as giving your consent to receive any promotional information from Us. You may ‘opt out’ of receiving any promotional communications at any time by sending an email to our Customer Service (at marketing@continuitysoftware.com).

Disclosure of Personal Information to Third Parties

We will not disclose the Information to any third parties unless we are required to do so by any law or if we believe in good faith that such action is necessary to: (1) comply with any legal process or in circumstances where we are legally obligated; (2) defend any dispute, claim, action, demand, or legal proceedings, if any, between yourself and the Company and/or others on its behalf; (3) protect and defend our rights and property; or (4) protect the personal safety of other users or the public.

Moreover, in the event that we sell, assign, or transfer some or all of our business or assets to a successor or acquirer, or if we are acquired by or merge with a third party, or if we file for bankruptcy or become insolvent, we may sell, assign, or transfer all of your Personal Information and other information provided by you or about you, to such successor or acquirer. We will notify you on such sale, assignment or transfer of your Personal Information via email message in advance, and give you the opportunity to ‘out-out’ of having your Personal Information transferred to such successor or acquirer, provided that you filed out your e-mail address in our “Contact Us” form.

Direct Marketing

Your Personal Information will also be used to contact you personally, based on your affiliation to a population group, as determined by the characterization of one or more persons whose names are included in the Database (“Direct Marketing”). Such contacts constitute a “direct marketing” under the Privacy Act, and they will be made only if you have given explicit consent. You may opt out and cease to receive direct mailing as stated at any time, by choosing the button “Remove” in the body of the message sent to you or by sending an email to our Customer Service (at marketing@continuitysoftware.com). By doing so, the Company will only delete the Information which is required to contact you by Direct Marketing, while the rest of the Information you submitted to the Company which is necessary in order to provide you with the Services will continue to be stored in the Database, but will be no longer be used for Direct Marketing.

We do not disclose Personal Information to advertisers. However, we may transfer statistical information regarding the activity of our Website users. Statistical information to be delivered will not identify you personally.


We use a browser feature known as cookies, which are small text files which are placed on your computer or equipment when you visit certain online pages, to track your activities, record your preferences, and make our Website more responsive to your needs by delivering a better and more personalized experience to you. The cookies are stored on your computer’s hard drive and are used by us to help track your clicks and to pass information as you go through the pages within our Website. Cookies can allow us to associate navigational information from browsing visits with Personal Information you provide at our Website.


The security of your Personal Information is important to us. We understand the importance of information security and the techniques needed to secure information. We have implemented suitable security policies, rules, and technical measures in order to protect and safeguard the Personal Information under our control from unauthorized access, improper use or disclosure, unauthorized modification, unlawful destruction, or accidental loss. All our employees and data processors that have access to, and are associated with the processing of your Personal Information, are obliged to respect the confidentiality of your Personal Information.

Transfers of Information Outside the Jurisdiction of the State of Israel

We may transfer your Information to jurisdictions outside the jurisdiction of the State of Israel and/or outside the European Union. The data protection and privacy laws of the jurisdictions to which the Information will be transferred may not be as comprehensive as those in the European Union; in which case, the recipients of your Personal Information will be subject to certain data protection undertakings in order to ensure that a similar level of protection is provided to your Personal Information and that your Personal Information will not be transferred to any third party.

Links to Other Sites

Our Website may contain links to other sites on the Internet (the “Links“), which are not operated by us (the “Other Sites“) and are governed by different privacy policies. Although we aim to be linked to reliable and trusted websites only, we are not responsible for the privacy practices or systems and procedures for the security and the protection of information applied on the Other Sites, or of the information collected by the Other Sites and/or third parties who are not governed by this Privacy Policy, and we assume no responsibility or liability whatsoever for the policies (including privacy policies), practices, actions, or omissions of such third parties.

Legal Disclaimer

To the extent permissible by any law, we are not responsible for events beyond our direct control. We cannot guarantee, nor do we represent, that there will be error-free performance regarding the privacy of your Personal Information, and we will not be liable for any indirect, incidental, consequential, or punitive damages relating to the use or release of Personal Information including, but not limited to, disclosure of Personal Information due to errors in transmission, unauthorized third-party access, or other causes beyond our reasonable control.

For any questions regarding the Terms of Use or Services on our Website or this Privacy Policy, please contact us as follows:
Continuity Software Ltd.
24 Raoul Wallenberg st.
Ziv Towers, Building C
Tel Aviv, 6971923
Phone: +972.3.647.0888
Fax: +972.3.644.9389
Email: marketing@continuitysoftware.com

US Headquarters

5 Penn Plaza, 23rd Floor
New York, NY 10001
Phone: 646-216-8628
Fax: 646-417-6171
Toll Free: 888-782-8170

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