The Story of the IRS’s 11-hour Outage on Tax Day 2018
“Firmware bug” reported as the cause for the IRS online filing platform outage. What went on behind the scenes that led up to the outage?
Farewell to 2018. In 2019, let’s conquer the IT resilience challenge
Well, 2018 is just about over and at the end of the year it’s good to take stock of what this past year was about. In 2018, we saw that complex, hybrid IT systems are hard to maintain especially when you don’t really know why they fail. What were the issues that concerned us and the community we serve, what was our take on significant events that occurred and now, what have we learned?
The Lesson of the Black Friday Outages: IT Resilience is Paramount!
Shoppers plan their Black Friday purchases weeks in advance. Retailers, please plan, test and verify your IT environment resilience in advance, so outages don’t recur.
Stories We Tell, and the Real Reasons for IT Outages
IT outages seem more common than ever, and their business implications also seem to increase exponentially over time. When looking at the reasons given, way too often it’s a “hardware issue” or the notorious “technical glitch”. So what are the real causes, and why use technology as a scape-goat?
Chaos or Control? Take Charge and Manage the Resilience of Your Mushrooming Cloud Environments
Cloud environments are evolving faster than climate is changing. Here, though, you can make a difference: Ensure resilience in your multiple cloud environments.
Ensuring Resilience Assurance for Insurers
The insurance industry is now at an inflection point, ready to adopt new technologies to bring services and new offerings in line with client demands. A robust and resilient IT environment should be an objective that’s equal in importance to the customer experience.
A What-if Analysis That Prevents Unplanned Maintenance-Related Outages
Enterprises with large and complex IT environments typically add and decommission numerous systems during an average week. From time to time, the unfortunate end result is an unplanned service outage. AvailabilityGuard What-If Impact Analysis report enables you to review the business processes that will be affected by decommissioning a switch.
Go ahead, move to software-defined storage – we’ve got your back, configuratively-speaking
Modern enterprises are always in search of more agility and productivity – IT included. To a very great extent these have been provided by cloud and virtualization technologies. And, most recent in a long line of these innovative technologies, storage virtualization is now also enterprise-ready. How do you confirm it’s configured for resilience?
The pace of innovation – how do you keep up with it?
Amazon recently announced that 497 new features were added to the AWS platform in just one quarter. How do you keep up with this level of change and assure resilience in such a dynamic environment?
Banking in a Time of IT Transition
A spate of IT outages at banks and financial institutions has us reiterating our mantra: Detect IT errors and misconfigurations BEFORE they impact your business!
How to meet regulatory expectations for cyber resilience
ECB claims that “financial market infrastructures should be designed to enable it to resume critical operations rapidly, safely and with accurate data”. How can you make sure you meet these new regulatory expectations?
Outages at Airlines and Airports – Why?
Millions of air passengers in the past few months were impacted by outages in airports and airlines across the globe. Not always clear why outages occur. What’s clear is that planning and prevention are needed.
Is Your IT Infrastructure Ready for the Next Metallic Balloon?
A metallic balloon caused a power outage in Hawaii last month. A service disruption, which for global enterprises could have an enormous cost. In the age of the Cloud, there is no excuse for a local outage to bring down an essential service. So how come in reality outages still disrupt services more often than one would expect?
How Mobile Operators Can Ensure Service Availability
With the rapid growth of smartphone usage and the technological improvement, mobile operators are facing a real challenge to provide continuous service to their subscribers. When each service disruption can affect millions of users, what can mobile service providers do to minimize the risk of a network outage?
What Can Airlines Learn From Banks and Insurers?
Airline system outages have recently caused dismay to thousands of travelers and tarnished reputations of several major US airlines. The causes are associated with the airlines’ complex, multi-layered systems but also human blunders. Keeping airline schedules on time calls for automated testing solutions capable of identifying critical issues in real time.