Assuring IT Resilience in the Communication Industry

AvailabilityGuard provides a scalable and robust solution to the rapidly escalating challenge of maintaining service reliability in an increasingly demanding environment.

Ensure 24/7 service availability

In private and professional life, the communication services provided by telecommunication companies are critical to customers. The smart phone, Internet, social networks, apps and other platforms are the activity hubs of modern life. It is essential that services continue uninterrupted.  Telecom companies are also frequently involved in related communications businesses such as digital TV or providing web-based solutions to diverse industry sectors. Clearly, here too, there is no room for disruption to service.

Telecom companies’ IT environments are generally hybrid, comprised of legacy systems in physical datacenters and cloud-based servers and storage.  Updates and changes made to these environments are implemented by different IT teams of in-house, vendor-affiliated and other third parties. This multiplicity sets the stage for errors and misconfigurations that may eventually cause service disruptions, outages and data losses which telecoms so strenuously seek to avoid.

The road to IT resilience in hybrid environments

To avert outages and assure IT resilience – high availability, disaster recovery and stability of all environments – the best course of action is to prevent disruptions and outages before they impact your business. This is precisely what the AvailabilityGuard solution does. Implementing the solution gives the telecoms the tools they need to gain visibility into their IT environments, understand how it is running, what can go wrong, and how to repair any errors.

Learn more about how AvailabilityGuard works

Alongside the obvious benefits of preventing IT outages and assuring disaster recovery, additional benefits of AvailabilityGuard are that it:

  • Establishes an automatic process to regularly scan for hidden errors and enable their repair according to detailed protocols for remediation
  • Validates and improves operational resilience in all environments
  • Reduces operational costs due to less downtime and other IT-related incidents
  • Increases positive reputation resulting from increased availability

Learn more about AvailabilityGuard

"We had been looking for a tool that would proactively find misconfigurations and errors. We wanted to ensure stability and quality in our IT environments. …AvailabilityGuard makes our IT team more confident about our infrastructure."
Stephan Haeusler
Team Leader, System & Application Operations, Converged Platforms Swisscom

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