With annual sales of many trillions of dollars plus growing online channels, ensuring that service is always available from any point on the globe is a real concern for the worldwide retail sector.
Globally, the digital buyer penetration rate is 47.3% (nearly two billion people) while in the US, it is a staggering 80.5%; and, 57% of all shoppers make purchases from sites abroad. Retail sites also have considerable traffic from customers that browse online before purchasing in a bricks and mortar store, and comparison shop even while in the store. In addition to all the IT systems needed for running ecommerce sites, retail companies must maintain all the other myriad management systems related to the various aspects of running a sales operation – front and back office alike.
Clearly, retail is an international and always-on industry. Even more so during prime shopping times like Black Friday and Cyber Monday. As an online retailer, if customers can’t access your online store during Black Friday and Cyber Monday, there is no business. Every year, we see a stream of websites of major retailers collapse as they couldn’t handle the sales traffic and they lost hundreds of millions of dollars, not to mention their good reputation.
The retail industry is also a prime target of cyberattacks particularly because of the massive amounts of personal and financial information being used,and also because hackers realize Black Friday, Cyber Monday, and the whole holiday season is a critical time for retailers. These conditions put sensitive data at risk of compromise and theft.
As retail IT environment become hybrid, multi-cloud and more complex, with a large volume of ongoing changes and thousands of ever-evolving best practices, it’s almost impossible to manually identify risks, and thus, misconfigurations are a natural result. The only way to tackle and solve challenges to resiliency is to automatically and proactively detect risks and misconfigurations across all layers before they lead to service disruptions or outages and impact business.
The key to assuring IT and cyber resilience– lies in prevention and preparation – detecting misconfigurations before they impact the business.
Our trio of solutions enable IT and cyber resilience and cyber recoverability. They give IT and InfoSec teams the tools to proactively keep their hybrid environments resilient. They instantly identify and quickly prevent and repair threats to availability and data security.
AvailabilityGuard NXG™ proactively detects misconfigurations, single points of failure and other errors throughout all infrastructure layers before they impact your business. It prevents disruptions, outages and data loss.
Data Security Advisor™ uncovers hidden security risks to critical data storage systems (storage arrays, cloud storage, virtual SAN, file servers, file systems, raw devices, appliances, etc.) where high-value core data is stored. It ensures systems are configured correctly and data is inaccessible to malicious attackers.
RecoverGuard™ ensures that data systems in all types of IT environments are configured to enable recovery from cyberattack. It automatically detects IT misconfigurations that jeopardize IT ability to recover data and service in the event of a cyberattack, verifies that recovery from ransomware and other attacks is always possible through available and secured data copies, and ensures regulatory requirements are met.
All our solutions are supported by a Resilience Assurance Platform based on architecture that supports agile business requirements and serves as a single pane of glass through which IT can see, understand and manage its resilience and recovery needs. The platform delivers comprehensive reports of resilience status and makes use of an intuitive dashboard where tens of analyses of up-to-the-minute resilience levels are seen, and where more details can be learned by drilling down into any of the parameters shown.