Assuring IT Resilience in the Insurance Industry

Used by leading insurance companies and financial organizations worldwide, AvailabilityGuard provides a scalable and robust solution to the rapidly escalating challenge of maintaining service reliability in an increasingly demanding environment.

Ensure 24/7 service availability

Insurance companies have hundreds of thousands and even millions of policyholders whose records and accounts must always be available for access, claims handling and service. Insurance industry professionals and certainly their clients, view their policies and investments as critical and so, any disruptions to service or handling of claims has a very negative impact on reputation and continued business.

The IT environments on which insurance companies depend are most often hybrid, comprised of legacy systems in physical datacenters and cloud-based servers and storage. Updates and changes made to these IT environments are implemented by different teams of in-house, vendor-affiliated and other third parties. This multiplicity sets the stage for errors and misconfigurations that may eventually cause service disruptions and outages; data may be lost and unrecoverable.  The key to avoiding such incidents and to assuring IT resilience – high availability, recoverability and stability – lies in preventing disruptions and outages before they occur.

The road to IT resilience in hybrid environments

To avert outages and assure IT resilience the best course of action is to prevent disruptions and outages before they impact your business. This is precisely what the AvailabilityGuard solution does. Implementing the solution provides the tools to gain visibility into IT environments, understand how they are running, identify hidden errors with the potential to cause disruption, and receive a detailed protocol of how to repair them.

Learn more about how AvailabilityGuard works

Alongside the obvious benefits of preventing IT outages and assuring disaster recovery, additional benefits of AvailabilityGuard are that it:

  • Establishes an automatic process to regularly scan for hidden errors and enable their repair according to detailed protocols for remediation
  • Validates and improves operational resilience in all environments
  • Reduces operational costs due to less downtime and other IT-related incidents
  • Increases positive reputation resulting from increased availability


Learn more about AvailabilityGuard

"We were able to identify the possible risks in our current DR/HA strategy, making it easier for us to anticipate them and establish proactive measures."
Antonio Castillo
Manager, DR/HA Europe, BBVA

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