Mark Stensen

Resilience Specialist at Continuity Software

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Telecom service availability
IT Resilience

How Mobile Operators Can Ensure Service Availability

With the rapid growth of smartphone usage and the technological improvement, mobile operators are facing a real challenge to provide continuous service to their subscribers. When each service disruption can affect millions of users, what can mobile service providers do to minimize the risk of a network outage?

airline outages
IT Resilience

What Can Airlines Learn From Banks and Insurers?

Airline system outages have recently caused dismay to thousands of travelers and tarnished reputations of several major US airlines. The causes are associated with the airlines’ complex, multi-layered systems but also human blunders. Keeping airline schedules on time calls for automated testing solutions capable of identifying critical issues in real time.

banking ATM system outage
Financial Services

Are Banking Outages Inevitable?

Banking customers expect ever-increasing online service quality with the latest and greatest technology. However, keeping up with technology and constantly upgrading systems makes banks vulnerable to risks that can cause service outages. The way forward lies in automation.

IT Resilience

A Four Point Strategy for Tackling IT Emergencies

IT outages are occasionally caused by natural disasters or other unusual incidents, but most IT outages have far more mundane roots that are often avoidable when the right strategy and process are put in place. Read about a four point strategy for sailing through your next unexpected incident.

IT Resilience

Service Outages: The Way Forward

Service outages are no laughing matter. They are every IT department’s worst nightmare, with a potential to inflict a heavy toll on an organization’s bottom line. This article discusses the main causes and possible solution to be one step ahead.

Data Loss Prevention

The Real Reason Airline (and other) Systems Go Down

Delta this week. Southwest last month. Jet Blue back in May. Which airline is next to suffer a major outage? Read more.

IT operations analytics prevent outages
Data Loss Prevention

How to Prevent Outages with IT Analytics in 4 Steps

How can your organization effectively use Analytics to optimize IT operations? How can it help you make more informed decisions? Most importantly, how can your company avoid preventable downtime and service disruptions? Here are four helpful steps to prevent outages with IT analytics.

IT Infrastructure Master
IT Resilience

What Does It Take to be an Infrastructure Master?

Managing a complex enterprise IT infrastructure is becoming increasingly challenging, so we turned to the winner of our InfrastructureMania contest to learn what it takes to keep the infrastructure up and running.

IT Resilience

Does Keeping Your Resume Up to Date Count as a Valid HA and DR Strategy?

By Gil Hecht, Founder and CEO, Continuity Software Again and again, we are reminded of just how business critical high availability (HA) and disaster recovery (DR)

Take a Proactive Approach.
Validate your IT and Cyber Resilience

Prevent downtime, data-loss and cyber resilience risks in hybrid IT infrastructure

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