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Was the recent British Airways IT outage just a matter of time?
The outages demonstrate the big risks of no visibility into IT environment health
Here’s a glimpse into some issues that cause disruptions or downtime. But they are not a five-step blueprint for resilience. Much more is involved.
Knowing what you’d like to change in your IT settings, or what standards you want to apply, and then validating that your changes were actually implemented – are two different things. The larger your enterprise, the more likely it is that significant gaps between the two will exist, leaving you with unknown, and potentially unacceptable risk.
“Firmware bug” reported as the cause for the IRS online filing platform outage. What went on behind the scenes that led up to the outage?
Well, 2018 is just about over and at the end of the year it’s good to take stock of what this past year was about. In 2018, we saw that complex, hybrid IT systems are hard to maintain especially when you don’t really know why they fail. What were the issues that concerned us and the community we serve, what was our take on significant events that occurred and now, what have we learned?
Shoppers plan their Black Friday purchases weeks in advance. Retailers, please plan, test and verify your IT environment resilience in advance, so outages don’t recur.
IT outages seem more common than ever, and their business implications also seem to increase exponentially over time. When looking at the reasons given, way too often it’s a “hardware issue” or the notorious “technical glitch”. So what are the real causes, and why use technology as a scape-goat?
Prevent downtime, data-loss and cyber resilience risks in hybrid IT infrastructure