We are seeking a Professional Services Engineer to join our team.
An AvailabilityGuard™ Solution Specialist responsible for providing post-sales services such as deployment, integration, training and consulting.
Assist customers to design and deploy the AvailabilityGuard™ software in UAT and Production enterprise environments.
Assist customers with review and prioritization of IT misconfigurations detected by AvailabilityGuard™, and with generating custom reports.
Provide technical assistance to partners and customers.
Work with large enterprise companies worldwide.
5+ years of experience with large enterprise IT infrastructure in an engineering role (support/pre-sale/sales engineer/solution implementation/etc)
Ability to independently lead a dialogue with IT reps of Int’l Fortune 2000 companies.
Fluent in English
Previous experience with technical services for international customers
Nice to have:
General understanding of virtualization, system and storage concepts (e.g. LUN, WWN, SAN/NAS, Cluster, VM, Virtual network, Container).
Understanding of datacenter and application architectures (A/A, A/P, LB, HA, DR, Web App, DB).
Knowledge in VMware / Windows AD, GPO / Shell scripting / AWK / SQL – an advantage.
Proven project and process management skills – an advantage.
Willingness to travel abroad (infrequently).