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A metallic balloon caused a power outage in Hawaii last month. A service disruption, which for global enterprises could have an enormous cost. In the age of the Cloud, there is no excuse for a local outage to bring down an essential service. So how come in reality outages still disrupt services more often than one would expect?

With the rapid growth of smartphone usage and the technological improvement, mobile operators are facing a real challenge to provide continuous service to their subscribers. When each service disruption can affect millions of users, what can mobile service providers do to minimize the risk of a network outage?

Banking customers expect ever-increasing online service quality with the latest and greatest technology. However, keeping up with technology and constantly upgrading systems makes banks vulnerable to risks that can cause service outages. The way forward lies in automation.

Once, Santa’s job was easy. The advancement of technology allows kids today to get almost anything they wish from any place on the globe. But with the increasing operational complexity, what should retailers and IT do to make sure kids aren’t left disappointed?

As 2016 comes to an end, we’d like to thank you and wish you a successful year ahead and present both our loyal and new audience with a list of this year’s content that you wouldn’t want to miss out on.

The growing levels of complexity and pace of change, make it extremely hard to run a failure-free cloud infrastructure. This blog brings the highlights of our first-of-a-kind analysis of private cloud infrastructure resilience. Read through and learn how common configuration risks are and what are the top issues across private cloud environments.

On November 8th Americans will head to the polling stations to cast their vote. Given the outdated electronic voting systems used by many of the states, how could an IT outage determine the US election?

New reporting capabilities provide IT executives with immediate visibility to downtime and data loss risks. Learn about this latest innovation.

IT outages are occasionally caused by natural disasters or other unusual incidents, but most IT outages have far more mundane roots that are often avoidable when the right strategy and process are put in place. Read about a four point strategy for sailing through your next unexpected incident.

Depending on the faith, the Season of Forgiveness varies between different times of year. But it appears that July was the month of sin and salvation after thousands of Etsy merchants had to apologize to their customers due to a glitch in the Worldpay payment system.