Surveys

Surveys

2015 IT Operations Analytics Survey

Want to know how organizations use IT Operations Analytics to meet their KPI goals?

Download the complete survey results and find out the answer to this question and more:

  • What are the common KPIs for IT operational excellence?
  • Which KPIs were the hardest to meet in 2014?
  • Which areas of the IT infrastructure are most closely monitored?
  • And many more – 20 charts!

Get the 2015 IT Operations Analytics report now and compare your IT operations to your peers.

2014 Service Availability Benchmark Survey

Ninety percent of the organizations surveyed indicated that service availability is highly critical to their customers. But how many of these organizations meet their own service availability goals?

Download the complete survey results and find out the answer to this question and more:

  • What are the most effective strategies for ensuring service availability?
  • What is the top challenge organizations face in ensuring service availability?
  • How do organizations manage service availability in the cloud?
  • Which industry is most successful in meeting its service availability goals?
  • How much budget is allocated to business continuity and disaster recovery?
  • And many more – over 25 charts!

Get the 2014 Service Availability report now and benchmark your availability performance and practices against your industry peers.

IT Operational Analytics Survey

Want to know how analytics are used by other companies to improve IT operations?

Download the complete survey results and find out the answers to questions such as:

  • What are the most common means for achieving IT operational excellence?
  • Which IT domains are most frequently monitored and measured?
  • How is configuration consistency tracked across different IT operations?
  • How advanced are cloud environments in terms of tracking and measurement?
  • Who is taking the lead in using analytical tools to measure IT performance?
  • And many more…

See how your organization compares to industry benchmarks in using IT Operations Analytics -- get your complimentary results now.

2013 Service Availability Benchmark Survey – Financial Services

25% of the financial services organizations participating in the survey have an availability goal of >99.99% (less than one hour of downtime a year), but how many actually meet this goal? Download the complete survey results and find out the answer to this question and more:
  • What were the most common causes for outages in 2012?
  • What are the most effective strategies for ensuring service availability?
  • Which industry experienced the most downtime?
  • How do organizations manage service availability in the cloud?
  • How confident are organizations in their DR tests?
  • And many more...
Get the survey results now and see how your availability performance and DR practices compare to industry benchmarks.

2013 Service Availability Benchmark Survey – Cross Industry

Twenty seven percent of the 150+ organizations that participated in the 2013 survey have an availability goal of >99.99% (less than one hour of downtime a year), but how many actually meet this goal? Download the complete survey results and find out the answer to this question and more:
  • What were the most common causes for outages in 2012?
  • What are the most effective strategies for ensuring service availability?
  • Which industry experienced the most downtime?
  • How do organizations manage service availability in the cloud?
  • How confident are organizations in their DR tests?
  • And many more...
Get the survey results now and see how your availability performance and DR practices compare to industry benchmarks.

2012 IT Continuity Risk Benchmarks

Based on data gathered from leading organizations worldwide, the IT Continuity Risk Benchmarks presents a comparative measurement of business continuity and service availability risks in key industry sectors. Get your complimentary copy of the 2012 IT Continuity Risk Benchmark study and find out:
  • Which areas of the IT infrastructure present the greatest risk to business continuity?
  • How severe is the impact of these risks?
  • How long does it take to resolve these risks?
  • Which industry sectors exhibit the highest risk levels?
  • How can you compare your risks to your industry peers?
Download the complementary results now - see how your IT Continuity risk metrics compare to your industry benchmarks.

The Vulnerability Index Benchmark

Based on data gathered from 88 organizations worldwide, the Vulnerability Index Benchmark provides a first of its kind measurement of downtime and data loss risk for each organization, grouped by industry sector. Get your complimentary copy of the 2011 Vulnerability Index Benchmark study and find out:
  • Which areas of the IT infrastructure present the greatest HA/DR risks?
  • Which industry sectors exhibit the highest levels of downtime and data loss risks?
  • What types of HA/DR risks are most common at each sector?
  • How can you compare your risk to your industry peers?
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