The ITOA Blog

The Season of IT Forgiveness, and How to Avoid It

4391912 - shocked woman in kitchen using laptop with grumpy customer support man on screen. screen can be easily used for your own message or picture. picture on screen is my copyright as well.
September 14, 2016

Depending on the faith, the Season of Forgiveness varies between different times of year. But it appears that July was the month of sin and salvation after thousands of Etsy merchants had to apologize to their customers due to a glitch in the Worldpay payment system.

Service Outages: The Way Forward

35066477 - delayed flight
August 23, 2016

Service outages are no laughing matter. They are every IT department’s worst nightmare, with a potential to inflict a heavy toll on an organization’s bottom line. This article discusses the main causes and possible solution to be one step ahead.

The Real Reason Airline (and other) Systems Go Down

delta outage
August 9, 2016

Delta this week. Southwest last month. Jet Blue back in May. Which airline is next to suffer a major outage? Read more.

3 Steps to Successfully Move to a Software-Defined Datacenter

3 Steps to Successfully Move to a Software-Defined Datacenter
June 17, 2016

Greater numbers of IT departments have shifted their IT infrastructure towards the software-defined datacenter, but it also presents new risks that every IT manager should take into consideration when making this shift.

How to Ensure Your IT Resilience

How to Ensure Your IT Resilience
April 14, 2016

Waiting for bad things to happen is never a good practice, right? That’s why taking a proactive approach for prevention is always recommended, especially when it comes to your critical IT. Here are five things you can do to ensure the resilience of your critical IT infrastructure.

ITOA Coming of Age

March 22, 2016

Analytics have become an inseparable part of our day-to-day lives with weather forecast and navigation systems. What’s making analytics so powerful and useful is the evolution from descriptive analytics to predictive and prescriptive analytics. Learn how it is also becoming an indispensable part the IT Operations tool set.

How to Prevent Outages with IT Analytics in 4 Steps

IT operations analytics prevent outages
February 16, 2016

How can your organization effectively use Analytics to optimize IT operations? How can it help you make more informed decisions? Most importantly, how can your company avoid preventable downtime and service disruptions? Here are four helpful steps to prevent outages with IT analytics.

2015 Most Popular Resources List

Best of 2015
December 21, 2015

2015 was a fruitful year for us. We published dozens of content pieces such as blog posts, Surveys, eBooks and infographics we hope you liked. Check out what other users and readers found most useful in 2015.

Become an Infrastructure HERO

Infrastructure HERO
December 17, 2015

Taking proactive measurements is extremely important when it comes to protecting your critical systems. Now, with our free vSphere Resilience HealthCheck, you can become a Hero and save your virtual infrastructure from misconfigurations and critical errors. Read through and learn how you can Win a GoPro HERO camera.

Virtualization: Everything Is Different; Nothing Has Changed

November 18, 2015

IT organizations are undergoing a significant transformation ever since virtualization has become a central part of IT operations. The majority of enterprises are heavily virtualized but at the same time, a growing percentage have multiple virtualization technology silos, each managed with its own administrative solutions and skills, increasing operational cost and complexity. So what can enterprises do to keep their virtualization infrastructure resilient?

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