Government agencies worldwide are bringing services online so they can better serve their citizenry, reduce in-person visits to offices and reduce operating costs. With these goals in mind, government organizations are making sizeable investments in data center infrastructure and high availability hardware and software solutions to ensure high levels of reliability and service availability.
Like commercial enterprises, government agencies’ IT environments are most often hybrid, comprised of legacy systems in physical datacenters and cloud-based servers and storage. Updates and changes made to these IT environments are implemented by different teams of in-house, vendor-affiliated and other third parties. This multiplicity sets the stage for errors and misconfigurations that may eventually cause service disruptions and outages; data may be lost and unrecoverable. The key to avoiding such incidents and to assuring IT resilience – high availability, recoverability and stability – lies in preventing disruptions and outages before they occur.
To avert outages and assure IT resilience – high availability, disaster recovery and stability of all environments – the best course of action is to prevent disruptions and outages before they occur. This is precisely what the AvailabilityGuard™ solution does. Implementing the solution gives government agencies the tools they need to gain visibility into their IT environments, understand how they are running, what can go wrong, and how to repair any errors.
Alongside the obvious benefits of preventing IT outages and assuring disaster recovery, additional benefits of AvailabilityGuard are that it:
• Establishes an automatic process to regularly scan for hidden errors and enable their repair according to detailed protocols for remediation
• Validates and improves operational resilience in all environments
• Reduces operational costs due to less downtime and other IT-related incidents
• Increases positive image and reputation of the government agency resulting from increased availability and responsiveness