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Support Engineer


We are seeking a Support Engineer to join our team.


  • Responsible for providing support for AvailabilityGuard™ and StorageGuard™ customers and partners.
  • Assist customers with review and prioritization of IT misconfigurations detected by AvailabilityGuard™ and StorageGuard™.
  • Work with large enterprise companies worldwide.



  • Previous experience with tech services for international customers with large enterprise IT infrastructure.
  • Ability to independently lead a dialogue with IT reps of Int’l Fortune 2000 companies.
  • Fluent in English.
  • Previous experience with technical services for international customers.

Nice to have:

  • General understanding of virtualization, system and storage concepts (e.g. LUN, WWN, SAN/NAS, Cluster, VM, Virtual network, Container).
  • Understanding of datacenter and application architectures (A/A, A/P, LB, HA, DR, Web App, DB).
  • Knowledge in VMware / Windows AD, GPO / Shell scripting / AWK / SQL – an advantage.

Watch a 40-second demo on eliminating blind spots in storage & backups

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