We write a lot about ransomware viruses but we didn’t imagine we’d be addressing a human virus – coronavirus, obviously. What does that have to do with our solutions and how can they help?
Offline activities are decreasing. More and more people are in quarantine, more schools and universities are cancelling classes and offices are telling their employees to work from home. Institutions such as banks are encouraging customers to conduct transactions online and hospitals, too, are treating suspected and even confirmed coronavirus cases using telemedicine.
IT professionals may be less available. At the same time, staff that normally maintains an organization’s IT environment may be working from home, in quarantine, or possibly sick. This will probably cause more errors and misconfigurations in the environment than usual and may lead to interruptions in service and possibly outages.
24/7 availability is more critical than ever; for some it’s become their only line to critical services. The above is only a handful of changes occurring due to the spread of the coronavirus and it means that even more than before, people are going online to conduct activities where previously, physical presence was the norm. And, more than before, the average person is relying on 24/7 access to services of all kinds – from classroom content to medical diagnoses to financial transactions to online grocery shopping.
Is your IT environment resilient to the coronavirus? With traffic and demand higher than normal and IT staff presence lower than normal, organizations should have an automated methodology for maintaining resilience in their IT environment so that service disruptions and outages do not occur.
An automated IT resilience solution helps a lot in maintaining 24/7 availability. Our AvailabilityGuard NXG™ solution helps organizations throughout the world, including 6 of the top 10 US banks, to automatically and proactively achieve and maintain IT resilience.
The solution continually scans the layers and components throughout the IT environment and collects details on configuration status and potential single points of failure. It compares this data to the information in our constantly updated, proprietary knowledgebase of best practices issued by vendors, the industry, the community of users, and regulators. Deviations from best practices are pinpointed to detect misconfigurations which can lead to disruptions and outages; these are sent to the relevant teams and business/service owners along with guidelines for repair.
That’s it in a nutshell: A prescribed set of steps proven to prevent service disruptions, outages and data loss.