Robust Technology Combines with DR Expertise

The DR & HA Assurance Service combines the powerful capabilities of RecoverGuard software – our agentless configuration monitoring solution - with the knowledge of Continuity Software’s DR experts.
 
In addition to the key functionality of RecoverGuard, the DR Assurance Services offers the following features: 
 

• Roles are defined and mapped to allow Continuity Software to direct reports, events and problems to the appropriate contact person within your organization.
• Daily statistics, tickets and events are sent to Continuity's DR professionals for review and analysis. No business or confidential data is ever touched or sent outside of the organization. Only meta-data related to the configuration of the DR environment is captured and reviewed by our experts.
• When a problem is detected that will impact recoverability, our experts will alert the appropriate individuals within your organization by phone or email with details regarding the severity of the problem and how to resolve it.
• Monthly and quarterly summary reports are provided with in-depth information on issues uncovered, resolutions, the amount of time it took for issues to be fixed, a high-level dashboard for a one minute review of your organization’s DR maturity, and more. These periodic reports contain executive summaries of the findings which detail the business impact, making the reports useful for both business continuity and disaster recovery professionals.