IT organizations that use ServiceNow can take advantage of the AvailabilityGuard integration to eliminate infrastructure outages. With automated daily verification of your entire IT infrastructure configuration, you can proactively address issues and eliminate potential failure points before they cause downtime and data loss, minimizing the risk to your business.
Proactive Downtime Risk Detection
The AvailabilityGuard Risk Discovery Engine™ automatically scans your IT infrastructure in a non-intrusive, read-only mode, collecting up-to-date configuration information from servers and clusters, storage devices, virtual infrastructure, database servers, and the networks that connect them across physical, virtual, and hybrid environments.
This information is then analyzed against a continuously updated knowledgebase with over 5,000 risk signatures and vendor best practices, pinpointing any misconfigurations and single points of failure that can lead to downtime and data loss.
Track Infrastructure Risks in ServiceNow
To ensure issues are tracked to resolution, AvailabilityGuard automatically creates a ServiceNow incident. Ticket information includes a detailed description of the problem, its potential business impact, and suggestions for remediation.
Improve IT Resource Productivity
Automated notifications and alerts can be sent to the appropriate resources when availability or data loss risks are uncovered, allowing your IT teams to proactively address issues rather than firefight outages and costly business disruptions.