Mark Stensen

ITOA Coming of Age

Analytics have become an inseparable part of our day-to-day lives with weather forecast and navigation systems. What’s making analytics so powerful and useful is the evolution from descriptive analytics to predictive and prescriptive analytics. Learn how it is also becoming an indispensable part the IT Operations tool set.

IT operations analytics prevent outages

How to Prevent Outages with IT Analytics in 4 Steps

How can your organization effectively use Analytics to optimize IT operations? How can it help you make more informed decisions? Most importantly, how can your company avoid preventable downtime and service disruptions? Here are four helpful steps to prevent outages with IT analytics.

Best of 2015

2015 Most Popular Resources List

2015 was a fruitful year for us. We published dozens of content pieces such as blog posts, Surveys, eBooks and infographics we hope you liked. Check out what other users and readers found most useful in 2015.

Infrastructure HERO

Become an Infrastructure HERO

Taking proactive measurements is extremely important when it comes to protecting your critical systems. Now, with our free vSphere Resilience HealthCheck, you can become a Hero and save your virtual infrastructure from misconfigurations and critical errors. Read through and learn how you can Win a GoPro HERO camera.


Virtualization: Everything Is Different; Nothing Has Changed

IT organizations are undergoing a significant transformation ever since virtualization has become a central part of IT operations. The majority of enterprises are heavily virtualized but at the same time, a growing percentage have multiple virtualization technology silos, each managed with its own administrative solutions and skills, increasing operational cost and complexity. So what can enterprises do to keep their virtualization infrastructure resilient?

IT Operations & Self-Driving Cars

What Can IT Operations Learn from Self-Driving Cars?

As we are all witnessing how self-driving cars become a reality, IT teams may find some lessons that can already be learned from the autonomous vehicle in their automation plans.

how to avoid configuration drifts

How to Avoid Configuration Drifts?

Configuration drift is one of these things that you know and fear, yet most of us say that there is not much we can do about it, so we need to learn to live with it. But do we? Maybe there is something we can do to avoid configuration drifts after all?

Software Defined Data Center

The Software-Defined Datacenter is Here (Sort of)

Some experts view the Software-Defined Datacenter as a potential game-changer, but others believe it may take a few more years before it gets there. The preliminary results of our SDDC survey show that 35% are already working on or planning SDDC projects. Does it match your experience? Take the survey and let us know.

IT Operations Outsourcing

IT Operations: To Outsource or Not to Outsource?

Moving all or a portion of IT operations into the hands of a Managed Service Provider (MSP) can help certain organizations save time and money, but some IT executives are concerned it could lead to loss of visibility and control. What should you know before you make the outsourcing decision?

Effective IT Executives

The Seven Habits of Effective IT Executives

Most of you have probably read Stephen Covey’s top-seller, The 7 Habits of Highly Effective People. But how do these principles apply to the specific challenges IT executives face today? Read my variations on the original habits.

Are you solving yesterday's IT Analytics problems

Are Your IT Analytics Solving Yesterday’s Problems?

Analyzing and solving past events is obviously important, but not enough in today’s fast moving IT environment. Being able to predict how changes in your current state would impact the future in terms of operational stability and availability becomes even more critical. Are you concentrated on solving yesterday’s problems?

Is It The End of “Five Nines” Availability?

In the days of Plain Old Telephone Service (POTS), offering 99.999% reliability was a common thing by the phone company. But do you think that “five nines” availability is still a realistic expectation in today’s environment?

The Day After: What should United, NYSE, WSJ Do Next?

Yesterday, United Airlines, the NY Stock Exchange, and the Wall Street Journal experienced outages that were very public, prolonged, and painful. So what should United, NYSE, WSJ do next? Even more importantly, what should you do?

IT near misses

Is the Ground Shaking Beneath Your IT Infrastructure?

What California’s microtremors taught me about near misses and the psychology of managing IT.

converged infrastructure planning

Four Things You Need To Do Before Your Next Outage

According to survey, over half of the companies had an outage in the past 3 months. Can you guess when your next outage will be? Here are four things you should do in order to avoid the next outage.

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