Mark Stensen

Is Your IT Infrastructure Ready for the Next Metallic Balloon

Is Your IT Infrastructure Ready for the Next Metallic Balloon?

A metallic balloon caused a power outage in Hawaii last month. A service disruption, which for global enterprises could have an enormous cost. In the age of the Cloud, there is no excuse for a local outage to bring down an essential service. So how come in reality outages still disrupt services more often than one would expect?

Telecom service availability

How Mobile Operators Can Ensure Service Availability

With the rapid growth of smartphone usage and the technological improvement, mobile operators are facing a real challenge to provide continuous service to their subscribers. When each service disruption can affect millions of users, what can mobile service providers do to minimize the risk of a network outage?

airline outages

What Can Airlines Learn From Banks and Insurers?

Airline system outages have recently caused dismay to thousands of travelers and tarnished reputations of several major US airlines. The causes are associated with the airlines’ complex, multi-layered systems but also human blunders. Keeping airline schedules on time calls for automated testing solutions capable of identifying critical issues in real time.

banking ATM system outage

Are Banking Outages Inevitable?

Banking customers expect ever-increasing online service quality with the latest and greatest technology. However, keeping up with technology and constantly upgrading systems makes banks vulnerable to risks that can cause service outages. The way forward lies in automation.

Making the Holiday Shopping Operation Work

Once, Santa’s job was easy. The advancement of technology allows kids today to get almost anything they wish from any place on the globe. But with the increasing operational complexity, what should retailers and IT do to make sure kids aren’t left disappointed?

Top Content Picks 2016

2016 Top Picks

As 2016 comes to an end, we’d like to thank you and wish you a successful year ahead and present both our loyal and new audience with a list of this year’s content that you wouldn’t want to miss out on.

The State of the Cloud

The State of the Private Cloud

The growing levels of complexity and pace of change, make it extremely hard to run a failure-free cloud infrastructure. This blog brings the highlights of our first-of-a-kind analysis of private cloud infrastructure resilience. Read through and learn how common configuration risks are and what are the top issues across private cloud environments.


Election Day Meltdown at The Polls?

On November 8th Americans will head to the polling stations to cast their vote. Given the outdated electronic voting systems used by many of the states, how could an IT outage determine the US election?

One-Click Resiliency Snapshot Report

Meet the One-Click Resiliency Snapshot Report

New reporting capabilities provide IT executives with immediate visibility to downtime and data loss risks. Learn about this latest innovation.

A Four Point Strategy for Tackling IT Emergencies

IT outages are occasionally caused by natural disasters or other unusual incidents, but most IT outages have far more mundane roots that are often avoidable when the right strategy and process are put in place. Read about a four point strategy for sailing through your next unexpected incident.

The Season of IT Forgiveness, and How to Avoid It

Depending on the faith, the Season of Forgiveness varies between different times of year. But it appears that July was the month of sin and salvation after thousands of Etsy merchants had to apologize to their customers due to a glitch in the Worldpay payment system.

Service Outages: The Way Forward

Service outages are no laughing matter. They are every IT department’s worst nightmare, with a potential to inflict a heavy toll on an organization’s bottom line. This article discusses the main causes and possible solution to be one step ahead.

The Real Reason Airline (and other) Systems Go Down

Delta this week. Southwest last month. Jet Blue back in May. Which airline is next to suffer a major outage? Read more.

3 Steps to Successfully Move to a Software-Defined Datacenter

Greater numbers of IT departments have shifted their IT infrastructure towards the software-defined datacenter, but it also presents new risks that every IT manager should take into consideration when making this shift.

How to Ensure Your IT Resilience

How to Ensure Your IT Resilience

Waiting for bad things to happen is never a good practice, right? That’s why taking a proactive approach for prevention is always recommended, especially when it comes to your critical IT. Here are five things you can do to ensure the resilience of your critical IT infrastructure.

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